Refund and Cancellation Policy
Effective Date: 29/10/2025
Welcome to Suresh 777 Gadgets (accessible at https://suresh777.com/). We are committed to ensuring your satisfaction with our products and services. This policy outlines the terms and conditions governing refunds and cancellations for purchases made through our website. By using our website and making a purchase, you agree to the terms described herein.
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### 1. Refund Eligibility
We offer refunds under the following conditions:
– Defective or Damaged Products: If the product you receive is defective, damaged, or not as described, you may be eligible for a full refund or replacement, provided you notify us within 3 days of the delivery date.
– Incorrect Product Shipped: If you receive a product that differs from what you ordered, you may request a refund or exchange within 3 days of delivery.
– Cancellation Before Shipment: If you cancel your order before it has been shipped, you will receive a full refund.
Non-Refundable Situations:
– Products that have been used, altered, or damaged due to customer mishandling.
– Digital products or services, unless otherwise specified.
– Orders canceled after the product has been shipped.
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### 2. Cancellation Procedure
To cancel an order, follow these steps:
1. Before Shipment:
Log in to your account on https://suresh777.com/, navigate to your order history, and select the “Cancel Order” option. Alternatively, contact our support team using the details provided below.
2. After Shipment:
Once an order has been shipped, cancellation is no longer possible. In such cases, you may return the product in its original condition (unopened and unused) upon receipt, subject to the refund eligibility criteria above.
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### 3. How to Request a Refund
To initiate a refund request:
1. Contact our customer support team via email at srsureshsuresh7@gmail.com or by phone at +91 82481 62208 within the specified refund duration (3 days from delivery).
2. Provide your order number, product details, and a clear explanation of the issue.
3. If applicable, you may be required to provide supporting evidence (e.g., photos or videos of the defective product).
Once your request is approved, the refund will be processed to the original payment method within 7–10 business days.
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### 4. Contact Information
For questions or assistance regarding refunds and cancellations, please contact us:
– Address:
NO.17, L.Endathur Road,
Sugam Medicals Complex,
Kancheepuram District,
Uthiramerur 603406,
Tamil Nadu, India
– Phone: +91 82481 62208
– Email: srsureshsuresh7@gmail.com
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### 5. Legal Disclaimer
Suresh 777 Gadgets reserves the right to amend or update this refund and cancellation policy at any time without prior notice. Any changes will be posted on this page with an updated effective date. This policy is governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu, India.
By using our website and services, you acknowledge that you have read, understood, and agreed to this policy.
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Thank you for choosing Suresh 777 Gadgets.
